Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern the use of services provided by Silverrock Holdings LLC ("Company", "we", "our") and apply to all clients and users of the website and related services. By engaging our services or making a payment, you agree to these Terms in full.
2. Services
Silverrock Holdings provides digital services including, but not limited to:
- Software development
- IT consulting
- Digital infrastructure and automation
All services are delivered remotely and primarily to international business clients.
3. Payments
Payments are accepted via card (Visa, Mastercard, etc.) through secure third-party processors such as UniPAY. Invoices are issued electronically. All prices, unless otherwise stated, are exclusive of applicable taxes.
4. Refund Policy
Due to the nature of customized B2B services, payments are generally non-refundable once service has begun. Any exceptions must be agreed upon in writing.
5. Client Responsibilities
Clients agree to:
- Provide accurate information
- Cooperate in delivering required materials or approvals
- Not use the services for illegal or fraudulent purposes
6. Data & Privacy
We collect minimal data necessary to process payments and provide services. See our Privacy Policy for more details.
7. Liability
Silverrock Holdings is not liable for indirect, incidental, or consequential damages arising from the use of our services. Total liability shall not exceed the amount paid for the relevant service.
8. Governing Law
These Terms are governed by the laws of Georgia. Disputes shall be resolved in the competent courts of Tbilisi, Georgia.